Delivery and Return Terms

Last updated: March 4, 2026

Ryna AI is a digital service; there is no physical goods delivery. Below you will find detailed information about digital service delivery, refund policy, and subscription cancellation conditions.

Delivery

Ryna AI is a fully digital service. There is no physical goods delivery. Upon payment confirmation, your Plus subscription is instantly activated and access to all Plus features is granted.

Refund Policy

Due to the instant activation of the digital service upon payment, and the user's explicit pre-payment consent, no refund is provided. This practice is in accordance with the provisions of the Turkish Consumer Protection Law and the Regulation on Distance Contracts regarding digital content and services.

Subscription Cancellation

You may cancel your subscription at any time. • Your access to Plus features continues until the end of your current billing period. • At the end of the period, your account automatically reverts to the free plan. • No charge is made for the next period. • Cancellation does not affect the fee paid for the current period.

Access Issues

If you experience access issues after payment or encounter a technical problem, you can create a support request at support@rynaai.com or helpdesk@rynaai.com. Access issues will be resolved as soon as possible.

Contact

For all delivery and return related requests: Softmoor Yazılım Ticaret A.Ş. Address: Kültür Mah. Çakmaklar Cad. No: 2, Bolu / Merkez, Turkey Email: support@rynaai.com Corporate: helpdesk@rynaai.com

Teslimat ve Iade Sartlari | Ryna AI