Delivery
Ryna AI is a fully digital service. There is no physical goods delivery. Upon payment confirmation, your Plus subscription is instantly activated and access to all Plus features is granted.
Delivery and Return Terms
Last updated: October 21, 2026
Ryna AI is a digital service; there is no physical goods delivery. Below you will find detailed information about digital service delivery, refund policy, and subscription cancellation conditions.
Refund Policy
Due to the instant activation of the digital service upon payment, and the user's explicit pre-payment consent, no refund is provided. This practice is in accordance with the provisions of the Turkish Consumer Protection Law and the Regulation on Distance Contracts regarding digital content and services. This applies equally to monthly and yearly subscriptions; no refund is provided for the remaining months of a yearly subscription, even if it is cancelled. Refund requests for purchases made on the App Store or Google Play are governed by Apple's and Google's refund rules.
Subscription Cancellation
You may cancel your monthly or yearly subscription at any time. • Your access to Plus features continues until the end of the paid period (for the yearly subscription, the end of the 12-month period). • At the end of the period, your account automatically reverts to the free plan. • No charge is made for the next period. • Cancellation does not affect the fee paid for the current period; no refund is provided for the remaining months of a yearly subscription. • Subscriptions that are not cancelled renew automatically: the monthly subscription every month, the yearly subscription every year. A reminder email is sent to your registered email address about 7 days before each yearly renewal. • Subscriptions purchased on the App Store or Google Play are cancelled in that store's subscription settings.
Access Issues
If you experience access issues after payment or encounter a technical problem, you can create a support request at support@rynaai.com or helpdesk@rynaai.com. Access issues will be resolved as soon as possible.
Contact
For all delivery and return related requests: Softmoor Yazılım Ticaret A.Ş. Address: Kültür Mah. Çakmaklar Cad. No: 2, Bolu / Merkez, Turkey Email: support@rynaai.com Corporate: helpdesk@rynaai.com