General Support
Technical questions, usage, and chat.rynaai.com support
support@rynaai.comRyna AI Support Center
Contact us by email for account, billing, or technical questions about chat.rynaai.com and the mobile app.
Business Contact
Partnership and company requests
helpdesk@rynaai.comFrequently asked about Ryna AI
What is Ryna AI and how do I use it?
Ryna AI is our own AI model, continuously developed by Softmoor. Chat on web (chat.rynaai.com) and mobile. Free: limited messages; Plus: image upload, file analysis, deep thinking, web search, and assistants.
What can I do on the free plan?
Free plan lets you chat with Ryna AI with a daily message limit. Image upload, file analysis, web search, and deep thinking require Plus.
What does Plus include?
Plus unlocks image upload, file analysis, deep thinking, web search, and assistants. Near-unlimited daily limits. Subscription on chat.rynaai.com and in-app.
What are deep thinking and web search?
Deep thinking mode gives more detailed answers to complex questions; web search provides up-to-date information. Both are included in Plus.
Is Ryna AI continuously evolving?
Yes. Ryna AI is our own model and we keep developing it. New features and improvements are added regularly.
How do I reset my password?
On chat.rynaai.com or the app login screen, use "Forgot password" and enter your email; set a new password via the link sent to you.